About lilly lane
lilly lane’s mission and passion is to provide innovative florals at affordable prices – and according to our clients, it’s working!
lilly lane was founded in 2007 by Becky Ruby, an Indianapolis-based, Chicago-raised entrepreneur with a love for all things creative. Following her graduation from Butler University, Becky worked as a fundraiser and event planner in the nonprofit industry, where she found herself routinely designing centerpieces for events and enjoying the challenge of creating on a budget. When a friend contacted her for assistance in creating wedding flowers, she readily agreed- and embarked on what would become a dream career. Leaving her 9-5 job in 2009 and never looking back, Becky has found her passion in the art of creating fabulous florals and is absolutely in love with “the job I never knew I was always meant to do!”
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Frequently Asked Questions
GENERAL QUESTIONS
What is your process for meeting with new clients?
Based on the size and scope of your event, lilly lane will schedule an initial phone or in-person meeting to discuss your event. An in-person meeting is preferred to a phone meeting unless you reside out-of-town or have a limited amount of time. At the initial meeting, we will discuss all aspects of your event and ideas for floral arrangements including size, flower, color, and vase/container choice.
How soon after the meeting will I receive an estimate?
You will receive a unique estimate for your event within a week of your meeting.
What should I bring to an initial meeting to discuss flowers?
Plan to bring a basic overview of your day and a list (approximate) of your needs. Additionally, please bring anything you’d like lilly lane to see and consider as we design flowers for your event, including linen choice, photos of your venue, photos of colors or pieces that you like, fabric or photos of bridesmaid dresses, and so forth.
Can I see photographs or samples of work?
Yes! In addition to the photos found in the gallery, you may visit our Facebook page. We can also show you specific photos at an initial meeting based on work we have done in your color palette or at your event venue.
Do you charge any additional fees beyond the flowers?
There is a per-location delivery fee that includes all set-up and transport between locations, if needed.
What is your delivery policy?
Our per-location delivery fee includes all set-up and transport between locations, if needed. The coordinator for your wedding or event will personally attend your set-up and handle all placements to ensure perfection.
I need to cancel, postpone, or reschedule my event. Help!
Should you need to cancel your event, you will be charged a percentage of your accepted estimate amount based on the date of cancellation. All other payments above that amount will be refunded. For events that are postponed or rescheduled, lilly lane will not charge any change fees so long as your event stays within one year of the original date.
What is your payment policy?
Based on the size and date of your event, a percentage is due with your contract, another percentage no later than one month prior, and the final balance no later than one month following your event.
Can I make changes to my designs after I sign a contract?
Yes! Even after you sign your contract and submit your deposit, you may make changes to your design up to one month prior to your event.
Do you work with silk florals?
Yes! We work with silks for holiday and seasonal décor, as well as wedding and event décor, and can combine silk and fresh upon request.
WEDDING QUESTIONS
When do I need to start working on flowers for my wedding?
It’s never too early to start thinking about flowers! However, four to six months out will give you plenty of time. If you are planning a wedding during a busier time of year (June- September), you may want to
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earlier to obtain a “hold” on your date.
Who will be working on my wedding?
Owner/Designer Becky Ruby is the exclusive designer of all lilly lane pieces and personally creates or oversees the creation of each piece.
Will I be able to see samples?
Yes! lilly lane will provide samples of two items from your estimate free of charge. You may also order samples of other items you’d like to see prior to the event.
How can I maximize my options if I’m working with a smaller budget?
Start by calling lilly lane! We specialize in creating innovative flowers for affordable prices. Following your initial meeting and design, lilly lane will work with you to keep the vision of your event while modifying it for your budget. Our creative ideas ensure that all brides who want to work with lilly lane are able to afford to!
Will you be able to advise which flowers are popular, in season, look good together and will best hold up in the weather conditions around my event?
Yes! At our initial meeting, we’ll discuss all these options and more as we review your desired “look” for the day.
Will you be honest if the flowers I like best aren’t going to look good together for some reason?
Yes. While the ultimate decision is yours, lilly lane will give you our honest, professional opinion regarding all your flowers and also suggest alternatives for you to consider if we feel that a particular flower or piece is not going to work with your overall “look.”
How many weddings will/can you do in one day or weekend?
The amount of weddings lilly lane will sign in a single day or weekend depends on the size and scope of each of those weddings. We work with brides on a “first come, first served” basis.
Do you offer items for rent?
We offer rentals and discounts for returns based on the item. Please
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for more information!
How can I preserve my bouquet after the wedding?
If preserving your bouquet is important to you, lilly lane will help you select flowers that work best. We can recommend local preservationists but do not currently offer this service.